REVIEWS LIVE FEED
This privacy policy is for this website and served by Glen Practice and governs the privacy of its users who choose to use it.
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
The Website
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
Use of Cookies
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.
Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [ http://www.google.com/privacy.html ].
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
Your data will never be shared with anyone for marketing purposes however we do use data processing companies to help process data specifically for e-mail communication. Any data processing companies we use will be restricted on the use of the data shared with them and they also will never share your data with anyone else. Personal data shall be kept for no longer than is necessary for the purposes for which it is being processed. When it is no longer needed the data will be deleted completely from our system.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
Email
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website for marketing purposes, any data shared will only be for data processing with approved data processing companies with whom we have a privacy agreement. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. No fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
External Links
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through publicly accessible social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses].
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
SUCCESS STORIES
"I’ve recently had my teeth whitening done by Lina, the results are amazing and I can’t stop smiling. Lina and the rest of the staff are so lovely and welcoming, they gave me lots of information about the procedure before I had it done and answered any questions I had. Would definitely recommend this dental clinic."
PW, Leicester"I have recently become a member of Glen Dental, after having a chip in my front tooth. All experiences so far have been very good. With speedy turn arounds. I would highly recommend to anyone looking to switch practices or who are not currently at a practice. Ricky is very professional along with all of the staff being very friendly, which helps make that daunting dentist visit a lot more pleasant."
JS, Market Harborough“Lina has helped to restore my faith in dentists, her calm and gentle approach has helped me to achieve the smile that I have longed for.”
IP, Leicester“I am a nervous patient and I have always found Glen Dental and all the staff there to be very sensitive to my fears. They are very reassuring and kind and I wouldn't hesitate in recommending them to anyone.”
FW, Kibworth"I'm a new patient to the practice and chose Glen Dental following various consultations at other practices. Ricky Patel was my dentist.
This was my first treatment at Glen Dental and the experience was all round very comfortable and felt minimally invasive. Ricky took his time with the treatment and was very meticulous with the great results coming through, which I'm very happy with. The composite bonding really did transform my teeth- a look and feel and I'm very happy with the outcome- brilliant!
The clinic was very comfortable with friendly staff with a clean environment. From my prior experiences at dentists, I have found it to be uncomfortable and wanting to leave as soon as possible but this was not the case with Ricky at Glen Dental. Great practice!"
"Like a lot of people I'm not overjoyed at going to the dentist and I'd had a particularly difficult experience at my previous surgery so I was very anxious.
From the very first phone call with the genuine and understanding receptionist to the initial review with the dentist and the eventual filling I needed, everything was calm and reassuring.
The waiting room doesn't smell or sound like a traditional dentist which was a huge relief. The dentist patiently listened to my concerns and made every effort to make it easier for me.
I was prepared for some pain but the system they use delivered the anaesthetic effectively and I honestly felt nothing other than a single sharp scratch and the mild vibration of the drill. It was a revelation!
I would highly recommend to anyone who is feeling anxious about treatment. Their fees are clearly stated and they consult with you about each item of the treatment plan they suggest so no nasty surprises when you come to pay. A positive experience from start to finish."
"Wonderful friendly staff, helped me get back on top of my dental hygiene. Very informative through each appointment.I would highly recommend have done a wonderful job. Thanks again for the great service Glen Dental"
TC, Great Glen"After not being to a dentist since 2017 and having some gum issues I decided to get booked for a consultation here. I was so nervous but from the first phonecall I felt at ease with them. Jo is a diamond and so welcoming as soon as you walk through the door. She has a personal touch that really makes you feel comfortable in these situations.
Ricky is my dentist and him and his lovely assistant really made me feel so much calmer and I couldn’t be more pleased with the outcome of my deep cleaning. I’m now on a dental plan with them and can already notice a huge difference in my gums firming back up!
I highly recommended this dentist and their plan, and I’ve already recommended to my family who are looking to move over this way. Thank you so much, I’m really pleased I came here and I no longer feel scared about going to the dentist which I never thought I’d say!"
